[{"_1":2,"_464":-5,"_465":-5},"loaderData",{"_3":4,"_393":394},"portals/cats-careers/portal",{"_5":6,"_171":172,"_391":392},"portal",{"_7":8,"_9":-5,"_10":11,"_12":13,"_14":15,"_16":17,"_18":19,"_20":-5,"_21":-5,"_22":-5,"_23":24,"_54":55,"_78":79,"_80":81,"_149":124,"_84":150,"_158":13,"_159":160,"_162":163,"_164":-5,"_165":27,"_166":-5,"_167":-5,"_168":-5,"_169":-5,"_170":8},"portalId","112954","parentPortalId","name","Chenega Agile Real-Time Solutions","active",true,"siteUrl","0","bannerUrl","","logoUrl","https://s3.amazonaws.com/cats-prod-public/oc/oclw0jntl9fpsv640ly0lsv92fs/logo.png","privacyPolicyUrl","headerHtml","footerHtml","theme",{"_25":26,"_27":28,"_29":30,"_31":26,"_32":30,"_33":34,"_35":36,"_37":38,"_39":38,"_40":36,"_41":34,"_42":43,"_44":45,"_46":47,"_48":49,"_50":51,"_52":53},"link","#5682c6","text","#333333","alert","#ff6b6c","button","danger","header","#ffffff","chiclet","#989898","container","#fcfcfd","background","text-muted","button-text","header-text","#000000","button-contrast-1","#3b68aeff","button-contrast-2","#4374c0ff","background-contrast-1","#dddde9ff","background-contrast-2","#ededf3ff","background-contrast-3","#f4f4f8ff","layout",{"_56":57,"_74":75},"jobs",{"_58":59,"_60":61,"_62":63,"_71":-5,"_72":73},"type","table","sortOn","posted","columns",[64,69],{"_65":66,"_67":66,"_68":13},"field","category","label","translateLabel",{"_65":70},"location","groupBy","sortOrder","desc","facets",[76,77],{"_65":66,"_67":66,"_68":13},{"_65":70},"domain","careers.topechelon.com","generalApplicationFormBundle",{"_82":83,"_84":85},"formBundleId","a16055b51c5cca4223b1e89eaeabf0561afece76","fields",[86,92,103,108,113,118,125,130,135,140,145],{"_58":87,"_88":65,"_89":90,"_91":13},"break","breakType","title","* - indicates a required field","formHeader",{"_10":93,"_58":94,"_95":17,"_96":97,"_98":99,"_100":101,"_102":13},"rb3v5vjogr","file","comment","fieldId","2393827","mapping","resume","question","Upload Resume","required",{"_10":104,"_58":27,"_95":17,"_96":105,"_98":106,"_100":107,"_102":13},"mskfinfipu","2393828","firstname","First Name",{"_10":109,"_58":27,"_95":17,"_96":110,"_98":111,"_100":112,"_102":13},"8wkmgqqexul","2393829","lastname","Last Name",{"_10":114,"_58":27,"_95":17,"_96":115,"_98":116,"_100":117,"_102":13},"culp5k1xxqr","2393830","email","Email",{"_10":119,"_58":120,"_95":17,"_96":121,"_98":122,"_100":123,"_102":124},"willeg7ysoa","textarea","2393831","street","Address",false,{"_10":126,"_58":27,"_95":17,"_96":127,"_98":128,"_100":129,"_102":124},"v0wnhnfhksp","2393832","city","City",{"_10":131,"_58":27,"_95":17,"_96":132,"_98":133,"_100":134,"_102":124},"2x2dm54uzp1","2393833","state","State",{"_10":136,"_58":27,"_95":17,"_96":137,"_98":138,"_100":139,"_102":124},"qbjh4yki4y","2393834","postalcode","Zip Code",{"_10":141,"_58":27,"_95":17,"_96":142,"_98":143,"_100":144,"_102":124},"vvugp6zijyc","2393835","phone-secondary","Phone",{"_10":146,"_58":27,"_95":17,"_96":147,"_98":-5,"_100":148,"_102":124},"xd5ziq48sp","2408005","Labor Category","registrationEnabled",{"_151":152,"_153":154,"_155":-5,"_156":157,"_158":13,"_159":160,"_149":161},"host","chenegaars.catsone.com","siteId","91818","noIndex","dateFormat","mdy","requireCaptcha","captchaDifficulty","auto","false","captchaSiteKey","77e88f2d-f5de-4837-9259-88da5b13070e","mobileOptInContent","mobileOptInContentType","privacyPolicyContent","privacyPolicyContentType","termsOfServiceUrl","myDataHtml","translationId","translations",{"_33":173,"_66":174,"_70":175,"_176":177,"_178":179,"_180":181,"_182":183,"_184":177,"_185":186,"_187":188,"_189":190,"_191":192,"_193":194,"_195":196,"_197":198,"_199":200,"_201":202,"_203":204,"_205":206,"_207":208,"_209":210,"_211":212,"_213":214,"_215":216,"_217":218,"_219":220,"_221":222,"_128":129,"_133":134,"_223":224,"_58":225,"_226":227,"_228":229,"_230":231,"_232":233,"_234":235,"_236":237,"_238":239,"_240":241,"_242":243,"_244":245,"_246":247,"_248":249,"_250":251,"_252":253,"_254":255,"_256":257,"_258":259,"_260":261,"_262":263,"_264":265,"_266":267,"_268":269,"_270":270,"_271":272,"_273":274,"_275":276,"_277":278,"_10":279,"_280":281,"_282":283,"_284":285,"_286":287,"_288":289,"_290":291,"_292":293,"_294":295,"_296":297,"_298":299,"_300":301,"_302":303,"_304":305,"_306":307,"_308":309,"_310":311,"_312":313,"_314":315,"_316":317,"_318":319,"_320":321,"_322":323,"_324":325,"_326":327,"_328":329,"_330":331,"_332":333,"_334":335,"_336":337,"_338":339,"_340":341,"_342":343,"_344":345,"_346":347,"_348":349,"_350":351,"_352":353,"_354":355,"_356":357,"_358":359,"_360":361,"_362":363,"_364":365,"_366":367,"_368":369,"_370":371,"_372":373,"_374":139,"_375":376,"_377":378,"_379":380,"_381":382,"_383":384,"_385":386,"_387":388,"_389":390},"Team {company} (CARS) Portal","Category","Location","apply-to-job","Apply to {job}","job-openings","Job Openings","apply","Apply","apply-now","Apply Now","apply-header","add-history","Add more history","work-history-item","Job {jobIndex}","add-education","Add more education","education-item","School Entry {educationIndex}","add-certification","Add more certifications","certification-item","Certification Entry {certificationIndex}","next-page","Next Page","previous-page","Previous Page","page-number","Page {currentPage} of {totalPages}","submit","Submit Application","submitting","Submitting...","captcha-required","Verification is required before submitting","captcha-failed","Captcha verification failed. Please complete the captcha again and resubmit.","captcha-expired","Your captcha expired. Please complete it again before submitting.","remove","Remove","attach-file","Attach a file","powered-by","Powered by","job-title","Job Title","company-name","Company Name","country","Country","Type","supervisor-name","Supervisor's Name","supervisor-phone","Supervisor's Phone","start-date","Start Date","end-date","End Date","summary","Summary","reason-for-leaving","Reason for Leaving","month","Month","year","Year","january","January","february","February","march","March","april","April","may","May","june","June","july","July","august","August","september","September","october","October","november","November","december","December","drop-paste","Drop files here, paste or","drop-paste-import","Drop files here, paste, import from one of the locations above or","browse","upload-file","Upload {count} file","upload-files","Upload {count} files","you-can-only-upload-file","You can only upload {count} file","you-can-only-upload-files","You can only upload {count} files","Name","done","Done","editing","Editing","my-device","My Device","add-url","Add URL","import","Import","enter-url","Enter file URL to import","enter-email","Enter Email Address","failed-to-fetch","Failed to fetch URL","import-from","Import files from","no-openings","We don't have any openings currently available. Please check back later.","filters-unavailable","Filters are temporarily unavailable.","view-all-jobs","View all jobs","more-openings","More Openings","share-this-job","Share This Job","upload-your-resume","Upload your resume","import-from-linkedin","Import from LinkedIn","fill-manually","Fill manually","view-job-listing","View job listing","show-job-description","Show more","hide-job-description","Show less","application-received","Application received","application-received-message","Your application for {job} has been received.","registration-received-message","Your application has been received.","application-failed","An error occurred","application-failed-message","Something went wrong while submitting your application. Please try again later.","view-more-openings","View more openings","view-all-openings","View openings","linkedin-error","Unable to import your information from LinkedIn.","visit-website","Visit our website","register","Register with us","register-with-company","Register with {company}","submit-general","Submit a general application","contract","Contract","hire","Hire","contract-to-hire","Contract to Hire","freelance","Freelance","find-a","Find a","search","Search","unsupported-browser","Your browser is not supported because it is out of date.","unsupported-browser-message","Please update or try one of these options:","download","Download","company-job-id","Company Job ID","id","ID","department","Department","duration","Duration","max-rate","Max Rate","salary","Salary","postal-code","date-posted","Date Posted","branch","Branch","clear-filters","Clear Filters","keyword","Job Title or Keyword(s)","distance","Distance","distance-miles","{count} miles","create-job-alert","Get notified about new listings!","job-at-company","{job} at {company}","requestUrl","http://chenegaars.catsone.com/careers/112954-Accenture/","portals/cats-careers/jobs",{"_56":395,"_427":428,"_438":439,"_440":392,"_441":442},[396,417],{"_397":398,"_399":400,"_128":401,"_133":402,"_403":-5,"_404":-5,"_405":-5,"_234":406,"_407":408,"_409":410,"_411":412,"_84":413},"jobId","16654187","positionTitle","ITSM Process Systems Engineer - Mid","Springfield, VA or St. Louis, Mo","va","zip","latitude","longitude","LCAT Systems Engineer Lvl 2 \n \nSummary: \nWe are seeking a dynamic and detail-oriented ServiceNow ITSM Process Systems Engineer – Mid to lead an effort to review and update IT Service Management (ITSM) processes on the ServiceNow platform. This role bridges the gap between business requirements and technical implementation by documenting and optimizing ITSM processes such as Incident, Problem","datePosted","2025-04-25T09:52:25.000Z","dateCreated","2026-07-02T22:33:21.589Z","dateModified","2025-04-25T14:52:45.000Z",{"_128":401,"_133":402,"_377":414,"_415":346,"_70":416},"Accenture","jobType","Springfield, VA or St. Louis, Mo, va",{"_397":418,"_399":419,"_128":420,"_133":402,"_403":-5,"_404":-5,"_405":-5,"_234":421,"_407":422,"_409":423,"_411":424,"_84":425},"16654186","Full Stack Developer - Sr. Software Engineer","Springfield, VA or St. Louis, MO","LCAT - Software Engineer lvl 3 \n \nSummary: \nWe are seeking a skilled ServiceNow System Integrator/Full Stack Developer with expertise in integrating external systems into the ServiceNow platform using REST/SOAP APIs and middleware technologies. This position requires extensive knowledge of API-driven development, middleware and full stack engineering to design, develop, and implement new system integrations with the ServiceNow platform in","2025-04-25T09:52:07.000Z","2026-07-02T22:33:21.595Z","2025-04-25T14:51:07.000Z",{"_128":420,"_133":402,"_377":414,"_415":346,"_70":426},"Springfield, VA or St. Louis, MO, va","searchFields",{"_381":17,"_429":430,"_431":432,"_436":437},"selectedFacets",["M"],"geo",{"_433":17,"_27":17,"_434":435},"code","radius","25","sortBy","dateDesc","hashedSearchFields","4e14fb4601d090dec7012d5bfd71c04cc4f8f21b","url","job",{"_397":398,"_399":400,"_128":401,"_133":402,"_403":-5,"_223":-5,"_404":-5,"_405":-5,"_443":444,"_445":-5,"_407":446,"_447":448,"_461":-5,"_462":-5,"_84":463},"descriptionHtml","LCAT Systems Engineer Lvl 2
\n
\nSummary:
\nWe are seeking a dynamic and detail-oriented ServiceNow ITSM Process Systems Engineer – Mid to lead an effort to review and update IT Service Management (ITSM) processes on the ServiceNow platform. This role bridges the gap between business requirements and technical implementation by documenting and optimizing ITSM processes such as Incident, Problem, Change, as well as service catalog processes to ensure they utilize and update the CMDB. The ideal candidate combines ITSM process knowledge with ServiceNow platform expertise to deliver scalable, efficient, and ITIL-aligned solutions.
\n
\nDuties and Responsibilities:
\n•   Document existing processes, optimize processes, define new processes, and coordinate deployment of new ITSM processes in ServiceNow according to ITIL best practices.
\n•   Translate business requirements into functional and technical specifications for platform development.
\n•   Collaborate with process owners, stakeholders, and developers to implement and optimize workflows, forms, SLAs, notifications, and automation.
\n•   Lead process workshops and working sessions to define current/future state and recommend best-in-class solutions.
\n•   Ensure alignment of ITSM modules with organizational goals, compliance needs, and platform standards.
\n•   Conduct gap analyses, identify improvement opportunities, and support process reengineering efforts.
\n•   Assist with testing, user training, documentation, and transition to support.
\n•   Participate in upgrades, patching, and roadmap planning for ITSM capabilities.
\n
\n•   Other duties as assigned
\n
\nMinimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)
\n•   Bachelor’s degree in Information Systems, Computer Science, or a related field OR
\n•   Associate degree and 6+ years’ experience OR
\n•   High school diploma or GED and 8+ years’ experience in a related field
\no   Experience with Tier 1-4 Service Desk
\no   SA experience with building unclassified, integrating, test, and deploying on classified environments on multiple security domains
\no   SA experience with integration and deployment of multiple baselines to support internal and Test Organization (IV&V) testing, resolving DRs (Pri 1 and 2), and incorporating fixes in a quick and timely manner
\n•   3+ years of hands-on experience with ServiceNow ITSM modules
\n•   ITIL Foundation or Intermediate certification,
\n•   ServiceNow Certified System Administrator (CSA)
\n•   Active TS/SCI Clearance
\n
\nKnowledge, Skills and Abilities:
\n•   Strong knowledge of ITIL concepts and experience designing ITSM workflows.
\n•   Ability to gather and analyze complex requirements from technical and non-technical stakeholders.
\n•   Experience with ServiceNow Flow Designer, Virtual Agent, and Performance Analytics.
\n•   Exposure to Agile/Scrum or SAFe methodologies.
\n•   Familiarity with other ServiceNow modules like CMDB, Discovery, or ITOM is a plus.
\n•   Excellent communication, facilitation, and documentation skills
\n•   Ability to work independently and yet be effective within a team setting
\n•   Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment
\n•   Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
\n•   Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
\n•   Excellent skills in Microsoft Word, Excel, and other Office applications
\n•   Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.
\n•   Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, previous customer service experience strongly desired.
\n•   Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it
\n ","recruiterSignatureHtml",["D",1745574745000],"formBundle",{"_82":83,"_84":449},[450,451,452,453,454,455,456,457,458,459,460],{"_58":87,"_88":65,"_89":90,"_91":13},{"_10":93,"_58":94,"_95":17,"_96":97,"_98":99,"_100":101,"_102":13},{"_10":104,"_58":27,"_95":17,"_96":105,"_98":106,"_100":107,"_102":13},{"_10":109,"_58":27,"_95":17,"_96":110,"_98":111,"_100":112,"_102":13},{"_10":114,"_58":27,"_95":17,"_96":115,"_98":116,"_100":117,"_102":13},{"_10":119,"_58":120,"_95":17,"_96":121,"_98":122,"_100":123,"_102":124},{"_10":126,"_58":27,"_95":17,"_96":127,"_98":128,"_100":129,"_102":124},{"_10":131,"_58":27,"_95":17,"_96":132,"_98":133,"_100":134,"_102":124},{"_10":136,"_58":27,"_95":17,"_96":137,"_98":138,"_100":139,"_102":124},{"_10":141,"_58":27,"_95":17,"_96":142,"_98":143,"_100":144,"_102":124},{"_10":146,"_58":27,"_95":17,"_96":147,"_98":-5,"_100":148,"_102":124},"stateCode","countryCode",{"_128":401,"_133":402,"_377":414,"_415":346,"_70":416},"actionData","errors"]